Workforce Group – Our client, a reputable company in Lagos State, is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Call Center Agent (Hausa Speaking)
Location: Island and Mainland, Lagos
He/She will be the liaison between the organization and its current and potential customers
He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Managing large amounts of inbound and outbound calls in a timely manner.
Following call center “scripts” when handling different topics.
Identifying customers’ needs clarify information; research every issue and providing solutions.
Meet personal/team qualitative and quantitative targets.
Seize opportunities to upsell products when they arise.
HND/B.Sc in any discipline
Must not be more than 29 years old
Excellent spoken English with impressive interpersonal skills
One or two years experience working in a related job role
Must be fluent in Hausa and English
Must be resident in Lagos.
Attractive Basic pay and other benefits.
Application Closing Date
12th October, 2018.
How to Apply
Interested and qualified candidates should:
Click here to apply online